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ISO/IEC 17025 · Laboratory competence

Every result traceable to the equipment that produced it.

Calibration due dates, method validation records, analyst competence and proficiency testing rounds — one register per instrument, one record per analyst, and an audit trail an assessor can follow without you assembling it.

Equipment calibration register in Teammate App

TEAMMATE

Recording an equipment check on the Teammate App mobile app
ISO/IEC 17025 — Testing & Calibration

A calibration certificate in a drawer is not a control.

Assessors do not test whether the instrument was calibrated. They test whether you knew it was due, whether the analyst was authorised for the method, and what you did about the results that came off it while it drifted.

Every instrument has a due date

Calibration and intermediate checks scheduled against the equipment record, with reminders that fire before the date, not after.

Every analyst has an authorisation

Competence held per method, per analyst, with the observation and the date that established it.

Non-conforming work has a trail

Suspend, notify, evaluate the effect on previous results, and record the recall decision — the sequence 7.10 asks for.

Clause map

Where each clause actually lives.

Not a feature list — the modules your auditor will end up opening, clause by clause.

Clause register · ISO/IEC 17025:2017

Hover a clause to open it

1–3Reference terms3 parts
4General requirements2 parts
5Structural requirements5 parts
6Resource requirements5 parts
7Process requirements7 parts
8Management system requirements8 parts

Clause 1–3

Reference terms

The three opening clauses set what the standard covers and the language the rest of it is written in. Nothing is recorded against them.

1Scope — testing, calibration and sampling laboratories
2Normative references
3Terms and definitions

How Teammate assists

The whole platformTeammate supports the implementation and ongoing maintenance of the standard, and sits underneath it as the place every record required by the clauses is captured and kept.
Built by practitionersConfigured by people who ran management systems before they built software, so the structure follows the standard rather than a generic form builder.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause 4

General requirements

Impartiality and confidentiality — declared, not assumed.

4.1Impartiality
4.2Confidentiality

How Teammate assists

Human ResourcesImpartiality and confidentiality declarations signed per analyst.
Document ManagementDeclarations and policies held with a version history.
Risk ManagementThreats to impartiality recorded and treated.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause 5

Structural requirements

Who the laboratory is, what it does and who is authorised to do it.

5.1Legal identity and accountability
5.3Range of laboratory activities
5.5Structure, responsibilities and reporting lines
5.6Personnel with the authority to perform activities
5.7Communication about the management system

How Teammate assists

Human ResourcesAuthorisations per method held against each person.
Document ManagementScope of activities and organisational documents.
NoticeboardManagement system communication, acknowledged.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause 6

Resource requirements

People, facilities, equipment and metrological traceability.

6.2Personnel and their competence
6.3Facilities and environmental conditions
6.4Equipment
6.5Metrological traceability
6.6Externally provided products and services

How Teammate assists

Human ResourcesCompetence, authorisation and ongoing monitoring records.
AssetsEquipment register with calibration, service and traceability.
Online FormsEnvironmental condition monitoring on the bench.
External PartiesApproved external providers and subcontracted work.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause 7

Process requirements

The work itself, from request through report to complaint.

7.1Review of requests, tenders and contracts
7.2Selection, verification and validation of methods
7.4Handling of test or calibration items
7.5Technical records
7.7Ensuring the validity of results
7.9Complaints
7.10Nonconforming work

How Teammate assists

Online FormsTechnical records and sampling captured as structured records.
Document ManagementMethods and procedures at their current revision.
Reports & ChartsQC charts and proficiency testing trends.
Task ManagementComplaints and nonconforming work through to closure.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause 8

Management system requirements

The management system that holds all of it together.

8.2Management system documentation
8.3Control of management system documents
8.4Control of records
8.5Actions to address risks and opportunities
8.6Improvement
8.7Corrective actions
8.8Internal audits
8.9Management reviews

How Teammate assists

Document ManagementControlled documents with approvals and read receipts.
Risk ManagementRisks and opportunities recorded and treated.
Audit InspectionInternal audit programme against the clauses.
Task ManagementCorrective actions and review outputs, dated and owned.

Nothing to evidence here — this clause sets the terms the rest of the standard is written in.

Clause references are to ISO/IEC 17025:2017. Accreditation bodies vary in how they assess these clauses, and this map is a guide to where records sit rather than a statement of accreditation. Your accreditation body has the final say.

Getting there

Whether you’re seeking accreditation or holding it.

Going for accreditation

We set up the equipment register, the calibration programme and the analyst competence matrix with you, so the assessor sees a system with history rather than a folder assembled last month.

  • Equipment register with calibration intervals
  • Method authorisation per analyst
  • Proficiency testing schedule with reminders

Already accredited

Surveillance visits stop being a scramble, because the calibration due dates, competence records and non-conforming work trail were captured as the work happened.

  • Migrate your existing equipment and method records
  • Out-of-tolerance results raise actions immediately
  • Run 17025 alongside 9001 in one system

The other standards

45001

Health & Safety

Hazards, incidents, participation and worker safety.

9001

Quality

Document control, non-conformance and management review.

14001

Environmental

Aspects and impacts, obligations, monitoring and reporting.

27001

Information Security

The standard Teammate itself is certified against.

13485

Medical devices

Design controls, CAPA, complaints and traceability.

Bring your equipment register.

We’ll rebuild it live on the call and show you what happens the moment a reading falls outside its limit.

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